FAQ
What is your return policy?
We offer a 30-day hassle-free return policy. If you’re not completely satisfied with your purchase, simply contact us to initiate a return or exchange. Items must be unused, with tags attached, and in their original packaging.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. Our checkout is secure and encrypted for your safety.
Can I modify or cancel my order after placing it?
If you need to make changes or cancel your order, please contact us within 12 hours of placing it. Once the order is processed, modifications may not be possible.
Do you ship internationally?
Yes, we ship worldwide. Standard tracked shipping is available to most countries. Delivery times typically take between 4 to 16 business days, depending on your country, and your shipping options will be clearly displayed at checkout.
How long does shipping take?
Orders are typically processed and dispatched within 1-2 business days. Shipping times vary based on your country, but standard tracked shipping takes between 4-16 business days. You will receive a tracking link via email as soon as your order is shipped.
Do you offer free shipping?
Yes! We offer free standard tracked shipping on all orders worldwide, with no minimum purchase required.
Can I track my order?
Absolutely! Once your order is shipped, you’ll receive a tracking number via email. Use this number to track your package on our website or the carrier’s website.
How do I find my size?
We include a detailed size guide on each product page to help you find the perfect fit. If you need additional assistance or have questions about measurements, please contact us at dytirashop@gmail.com — we’re happy to assist!