Shipping Policy
1. Order Processing
At DYTIRA, every order is carefully processed before shipment to ensure a smooth delivery experience.
Processing Time: 1–2 Business Days
This includes:
- Order verification
- Product quality inspection
- Secure packaging
- Shipping label creation
- Handover to the shipping carrier
Please Note: Orders placed on weekends or public holidays will be processed on the next business day.
2. Estimated Delivery Time
We work with trusted fulfillment partners and reliable international shipping carriers to deliver your order as quickly and safely as possible.
Estimated Delivery: 4–16 Business Days
Delivery times may vary depending on:
- Destination country
- Local courier services
- Customs processing (when applicable)
While many orders arrive sooner, delivery within the estimated timeframe cannot be guaranteed due to circumstances beyond our control.
3. Order Tracking
Once your order has been shipped, you'll receive a confirmation email containing your personal tracking number.
You can track your shipment anytime through our Track Your Order page.
Please allow 2–5 business days for the tracking information to appear after your order has been dispatched.
4. Shipping Address
Please ensure your shipping information is accurate before completing your purchase.
If an incorrect or incomplete address is provided:
- Delivery delays may occur.
- Additional shipping charges may apply if the package must be reshipped.
- DYTIRA cannot be held responsible for orders delivered to an incorrectly provided address.
5. Delivery Attempts
Depending on the local courier, one or more delivery attempts may be made.
If delivery cannot be completed, your package may be held at a local collection point or returned according to the courier's policy.
6. Customs, Duties & Taxes
International orders may be subject to customs inspections depending on your country's regulations.
Any import duties, taxes, or customs clearance fees imposed by local authorities are the responsibility of the customer.
7. Lost or Delayed Orders
If your order has not arrived after the maximum estimated delivery period, please contact our support team.
We will investigate the shipment with the carrier and work quickly to find the best possible solution.
8. Contact Us
If you have any questions regarding your order or shipping, we're here to help.
Email: dytirashop@gmail.com